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Day 28 of blog every day of June 2012

I spent some time using my favourite discovery tool - Zite - and have come across some articles which may be of interest:

Every librarian is a technologist

Authors call for 'library in every school' legislation

Design thinking and the new language of leadership

5 tips for effective UX leadership

Preparing for a different kind of disaster: the departure of the electronic resources librarian

The 6 worst (and best) phrases in customer service

I'd be interested to hear your thoughts on any of the above articles.


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